01
Emergency call
You call (833) 321-7153 and speak to a live dispatcher, not a voicemail. We ask what happened, where the water is coming from, and whether the source is shut off. A crew is dispatched within 60 minutes for most Port Hueneme addresses, including Silver Strand, Hueneme Bay, and the Naval Base Ventura County Area.
02
Inspection and mapping
Our lead technician walks the property with a thermal imaging camera, moisture meter, and hygrometer to map the true extent of the water. We check inside walls with a borescope camera and under cabinets where moisture hides. You get a written scope and an upfront price before we pull a single hose.
03
Extraction and removal
Truck-mounted extraction units pull hundreds of gallons fast. For sewage backup or Category 3 water, we remove contaminated drywall, insulation, and flooring, bag it, and haul it out. A HEPA vacuum and negative air machine keep dust and spores from spreading to clean rooms while we work.
04
Drying and monitoring
We set air movers and dehumidifiers based on the IICRC calculation for the affected area, then return daily to log moisture readings. Most residential jobs dry in three to five days. We do not pull equipment until your materials hit dry standard, and we give you the daily readings so you can see the progress.
05
Sanitize and close out
Once dry, we apply antimicrobial spray to affected framing and cavities, then verify with a final moisture check. You receive a complete documentation package for your insurance claim. If any drywall or flooring needs rebuild, we schedule that phase and warranty the workmanship.